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Accessible Air Travel Resource Center

Access to air travel is an important element in living life without limits. The ability to travel by air impacts many aspects of life including options for employment, education, and whether you can get back and forth from a clinical trial or a specialist's office that is far from home.

October 2021 will mark an important milestone in accessible air travel as it will be the 35th Anniversary of the Air Carrier Access Act (ACAA), which requires equal access to air travelers with disabilities. The law explicitly prohibits discrimination against travelers with disabilities, and applies to both domestic and foreign air carriers who operate in the U.S.  A few years after the law was enacted, the Department of Transportation (DOT) issued rules and regulations governing the application of the ACAA.  These rules define the rights of passengers and the requirements of the airlines under the law (Title 14 CFR Part 382).  To learn more, read the full text or a summary of the rules.

We celebrate the great strides that have been made in making air travel accessible, but are also reminded of the opportunities that remain to improve the experience for air travelers with disabilities. MDA is working with policy makers, industry, stakeholders and disabled travel advocates to support initiatives and activities to increase accessibility in air travel.

MDA has endorsed the Air Carrier Access Amendment Act (ACAAA), a bill to improve air travel for individuals with disabilities. View our fact sheet on this legislation to learn more about this bill. 

Disabled Traveler Information by Airline

One way to help ensure the best possible experience when traveling by air is to know what resources and supports are in place to assist disabled passengers. Important information can be found on the websites of the individual airlines, which provide detailed information and instructions on matters such as seeking assistance in the airport, traveling with oxygen, and seating needs on the plane. 

Alaska Airlines

Allegiant Air

American Airlines

Delta Airlines

Emirates Airlines

Frontier Airlines

Hawaiian Airlines

JetBlue Airlines

Southwest Airlines

Spirit Airlines

Sun Country Airlines

United Airlines

Virgin America

 

Additional Information and Resources

Toll-Free Hotline For Air Travelers With Disabilities

File A Complaint With DOT

Summary of Rights of Passengers and Obligations of Airlines

FAQs about ACAA

TSA Disability Notificiation Card

 

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